TERMS
AND CONDITIONS
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Here
are our terms and conditions; we require you read the following as they
are the basis upon which bookings are accepted by Tahiti Discount Travel.
VALIDITY:
October 19, 2006 to December 2007
DEPOSITS, PAYMENTS & PRICING:
A non-refundable
deposit of $300 per person is required to hold reservation at the time
of booking. Final payment is due 60days prior to departure. Deposit
guarantees reservation NOT the price. The payment of deposit or any
partial or full payment for a reservation, shall constitute consent
to all provisions stated on this terms and conditions of Tahiti Discount
Travel. Deposits and payments may be made by check or credit card. Cash/check
payment entitles customers a 3% discount to the package price (other
form of payment such as credit card waives the 3% discount). All fares
and prices stated in the final itinerary are subject to increase due
to current tariffs, and exchange rates as of October 2006. Any such
changes will be passed onto the passenger in all other cases which will
be added to the final payment. However, once FULL payment has been received,
quoted prices are guaranteed.
Exceptions:
Deposit to pay international air tickets in full, also guarantees package
price. All prices quoted by Tahiti Discount Travel are in US dollars
and which includes costs that are associated with planning, communication
and documentation. To comply with the industry standards, package itinerary
pricing are not subject to an itemization of costs. Note: Returned checks
under any circumstances due to bank fees and additional processing,
a $40 fee will be charge to clients for each check returned. Some airlines,
exclusive resorts and activities/excursions have different deposit and
payment requirements and conditions; you will be advised by Tahiti Discount
Travel at the time of booking. These requirements will be added to those
laid out herein.
Airline
tickets (Air only bookings):
The airfare where we based the package from are discounted coach class
or economy fare. Full payment of the tickets are required immediately
after the booking has been made to guarantee pricing, tickets will be
issued once full payment is received. At high season or if upgrade to
business class – a supplement applies. APEX rules require that
tickets will be issued 14days prior to departure with 30 days maximum
at the destination. Airline imposed a high penalty fee if cancelled
or if tickets issued after the ticketing deadline date. If airline tickets
are purchased outside Tahiti Discount Travel (e.g., tickets acquired
from mileage program or outside services), all penalties and charges
are subject by the airline or the company where you purchased your tickets
– fees at your own expense. Airlines, its agents and affiliates
are not to be held responsible for any act, omission or event during
the time passengers are not on board their aircraft. Once a passenger
ticket is issued by said airlines, it shall constitute only a sole contract
between the passenger/purchaser of these tickets and the airline. The
flight schedules herein are subject to change without prior notice.
Please call the airline 72 hours prior to departure time and on the
day of travel to reconfirm flight times. Further, the responsibilities
of air carriers are in accordance with international agreements and
tariffs.
Seasonal
Air and Land Supplements:
All quotes with airlines and hotels vary widely in season. During the
holiday season, most 5 star resorts have mandatory Christmas and New
Year’s Eve Meals added to the accommodation. Airlines from time
to time imposes increase on the fare due to Fuel surcharges (increase
of gas price), this also applies to departure airport Taxes which fluctuates
regularly. Please inquire at the time of booking for Applicable charges.
AMENDMENTS:
A Modification Fee of $50 will be applied for each change made after
the initial booking request has been confirmed (this includes changing
travel dates, hotels, room category and excursions) this is before tickets
and documents are issued. This fee will be waived if the client is upgrading
to a higher room rate or adding an excursion or meals to the package.
Once tickets and documents are issued , a fee of $100 per change for
travel vouchers (hotels, transfers and excursions) will be applied to
expedite processing and ensure prompt delivery of your new travel documents,
in addition, a change fee for issued airline tickets –most airline
charges a penalty fee of 35% of its published fare for reissue of tickets
(subject to airline’s terms and conditions).
LATE RESERVATIONS (Last minute bookings):
There is no additional surcharge for late bookings. A full payment is
required at the time of booking. Credit card payment only (exception,
if time allows, overnight cashier's check or money order is acceptable).
Express traceable delivery service of your tickets and documents extra
cost will apply.
CANCELLATIONS:
Please submit a detailed written cancellation notice either via fax,
email or letter to Tahiti Discount Travel. The deposit of $300 per person
is automatically non-refundable, once the trip has been confirmed and
before airline tickets and vouchers are issued. Cancellation received
within the 30-day period prior to the travel date, airlines, hotels
and other vendors may impose penalty fees, which will be passed on to
you on top of the non-refundable deposit. Note, this includes the most
airline cancellation penalty 35% of the published fare, some promo fares,
tickets are non-refundable and some resorts unused discounted rooms
are non-refundable. Once travel has commenced, any changes and cancellations
will be at your own expense. Note: Most resorts charges a one night
cancel fee and some discounted airline tickets are non-refundable. We
highly recommend to purchase travel insurance to cover these cancel
fees.
REFUNDS:
Outside the non-refundable deposit, Tahiti Discount Travel will process
refunds (remaining balance after total deposit has been deducted) if
cancelled 30days or more before tickets and vouchers are issued. If
less than 30days and airline tickets and vouchers were issued and shipped
to you, more penalties may apply due to the hotels and airline cancellation
fees, which will be imposed to you. A normal refund procedure can take
4 to 6 weeks. Once the trip has started, any changes or cancellation
during your trip will be at your own expense. Upon your return home,
to request refunds due to these changes for unused hotel stay, transfers,
excursions and other services. Unused meals are non-refundable. (Airline
return date change at your own expense). Your refund request should
state the reason of the change and has to be accompanied by a signed
statement from the service supplier -management. This refund request
should reach our office within 30days after your trip. Your request
of refund will be reviewed and verified, this is a case to case basis
basing on the nature of the reason of the change and in compliance with
the airline, hotels and our ground operator.
DOCUMENTS REQUIRED:
A valid passport is required to enter Tahiti, French Polynesia. US and
Canadian citizens do not require a visa, if the duration of the trip
does not exceed 30days. Other citizens should consult your nearest French
Consulate. Passport should be valid for six months outside the return
date. It is solely the passenger’s responsibility to ensure that
all documents needed are in order and current.
PACKAGE PRICE INCLUDES:
Accommodations, in the itinerary are based on double occupancy per person
(unless mentioned otherwise, such as single or sharing 3 persons), all
roundtrip transfers, baggage handling, interisland transportation and
government tax and VAT are included. Tahiti Discount Travel reserves
the right to amend the itinerary order and accommodation when it is
necessary basing from the condition of the properties or due to any
unforeseen circumstances.
NOT
INCLUDED:
Travel insurance, meals, beverages, long distance calls/phone calls,
excursions (except where indicated on the itinerary), car/scooter/bike
rentals, laundry, lost personal items or baggage, personal injuries
or sickness which results to medical attention or cost, excess baggage
charges, including cost of passports/visas, bed tax in French Polynesia,
US departure Tax, US Federal and Agricultural Inspection fees or any
other services (not mentioned on the itinerary) are not included on
the pricing of the itinerary.
TRAVEL INSURANCE:
We highly recommend you to purchase travel insurance to cover your trip.
An insurance policy to cover loss of deposit through cancellation, high
penalty fees imposed by airlines/hotels due to cancellation, emergency
to return home due to a sick family member, cancellation due to personal
injuries/sickness or family member and death, etc., and lost personal
Items/baggage. Please
see below our travel insurance agencies for your convenience.
Tahiti Discount Travel DOES NOT recommend any company over another
one.
Please
inquire at your own discretion for a quote.
American Access toll free 1-800-284-8300
CSA toll free 1-800-348-9505
American Express toll free 1-800-756-2639
DISCLAIMER
AND RESPONSIBILITY CLAUSE:
The brochures, maps, photos and descriptions that Tahiti Discount Travel
provides to clients/passengers are on the basis of information received
from various service suppliers. The standards of the hoteliers and other
services are based on factors which are generally accepted standards,
Tahiti Discount Travel, does not represent or guarantee the standard
and condition of that accommodation or any services of those indicated
on the final itinerary, therefore should not be held liable. Maps are
not necessary to scale and some information could have changed from
the time when they were printed.
The airlines, hotels and other service suppliers are provided with their
own terms and conditions. All bookings/ arrangement with Tahiti Discount
Travel therefore are subject to their terms and conditions. Tahiti Discount
Travel as a company, its agents and employees, act only as agents to
provide services to passengers to travel by road, air, sea or any means
of transportation or local conveyance, and are not liable for personal
injury, accidents, property damage, loss, delays/irregularity or death
at all times. This includes instances if any person or tour provider
which results to negligence or any air carrier, hotel or person engage
in conveying the passenger, rendering any of the services, including
renting car, scooters, sports equipments etc. or rendering any of the
services or accommodations being offered in these tours. All losses
or expenses must be borne by the passenger. We highly recommend purchasing
travel insurance for your protection.
Tahiti
Discount Travel reserves the right to change hotels of an equivalent
or better standard due to availability or any unforeseen circumstances
(such as fire, flood, storm damage etc). Also, in the event of a change
of itinerary due to factors or conditions beyond control, such as strikes,
political and social unrest, labor problems, climatic aberrations or
any act of God, there will be no credit, nor refund will be given to
clients/passengers, however due to the change an alternative will be
offered such accommodations and services of comparable quality and standards
as set forth on the final itinerary. The right is also reserved to decline
to provide services or to retain any person as a member of a trip, or
to cancel a trip or part of due to events/situations beyond the control
of Tahiti Discount Travel. Prices quoted are in US dollars at the time
of booking which are based on current exchange rate of Euro dollars
and Pacific Francs. Prices are subject to adjustment without prior notice.
In the event of a considerable increase of exchange rate, such change
will be passed on to the passengers/clients. We recommend paying full
payment upon booking to guarantee the price quoted.
Tahiti Discount Travel, as a company, its agents and its employees,
act solely as an agent. All arrangements are provided by air carrier,
resorts and other service providers are on their own terms and conditions,
therefore it cannot be held liable for any of those providing services
in this final itinerary. Tahiti Discount Travel should be exempt from
all liability for losses or additional expenses which results from detention,
delay, damage, loss, sickness, injury or death, also includes unforeseen
circumstances including strikes, war, quarantine, climate aberrations,
any act of God or whether directly or indirectly caused by any service
provided or a service provider or any property used or utilized by a
service provider.
By
signing and dating below, you agree to the above terms and conditions.
Thank you for choosing Tahiti Discount Travel!
